今年も3月6日にお客様感謝祭を開催します。毎年2月上旬に往復はがきで抽選会の応募とアンケートを返送してもらいます。この毎年のアンケートが抽選会の前のひとつの楽しみです。
スタッフの対しての感謝の言葉や、喜びの声が多数寄せられます！
このお客様のメッセージがスタッフの喜びとなり、日々のやりがいを改めて感じることが出来ます。
中にはご不満が書かれているものもありますが、これは改善を期待してくれている貴重なお言葉と
受け止めて問題の究明と改善にあたります。
今月いっぱいたくさんのメッセージが日々届きます。ひとつひとつのメッセージをしっかり胸に刻み
更なるサービス向上にがんばります。
今日もどんな喜び（お叱り・・）のメッセージが届くかとても楽しみです！
お客様から評価を得られる大切なハガキです！
日夜ＴＥＬコールして、一人でも多くの方に返送していただけるよう、
頑張ります♪
ハガキも当日の感謝祭も多くの人に日頃の感謝の気持ちを込めて、
スタッフ一同頑張ります☆
ひさびさの登場です！感謝祭のはがき、続々とエントリーしています。
もう今週しかないのでガンガンお電話掛けをしてゆきます。
年に一度の感謝祭だから 何年ぶりにお声を聞く方も多く、
でも鮮明にお客様のことを記憶していますので、よりあたらしい家族情報をいただいたり、中には保険を使われた方もいらっしゃいます。
アフターが肝心な仕事なのでフォローの電話と感謝祭に一人でも多く
ご参加いただきたいです。
メッセージをみていているとなきそうになるくらいうれしいコメントが書いてあります。
この仕事をしていてよかった、そう思える瞬間です。
感謝祭 成功させるぞ！オー！
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